• Vancouver: (604) 543-0096 | Toronto: (416) 669-9761

Spectrum Networks respects your privacy. This Privacy Policy describes how Spectrum Networks uses personally identifiable information about our customers collected on the Spectrum Network web sites operated around the World. By using our web site or providing any personal information using our site, you are agreeing to the collection and use of information in the manner described in this Privacy Policy.

Information Tracked
Our server software gathers in log files, general demographic information from all users of our web sites. This includes browser types, IP addresses and referring domains. We use this information to help us understand our visitors’ needs.

If you choose to receive information regarding Spectrum Network products and/or services, you will need to complete our information request forms. These forms require your name, company name, e-mail address, company address, phone number as well as other information to help us determine and respond to your needs related to the products and/or services requested. We use this information to send updates about our company and our products and to contact you if requested or necessary. We also use the demographic information you provide on these forms in connection with studies and reports regarding our Web sites, such as Web site usage patterns, in order to better understand the needs of visitors to our Web sites. We will not, however, associate any personally identifiable information which you provide with the information in these studies and reports.

We may occasionally run contests or other special promotions on our Web site in which we ask persons who choose to participate for contact information (like an e-mail address) or demographic information (like a postal/zip code, industry or country). We may use the data we collect from you in these contests and promotions to send you promotional material about our company or our partners. Your customer contact information collected from these contests and promotions may be used to contact you when necessary. In addition, if you elect to provide us information regarding others you believe may be interested in receiving information about our products or services, such as in our ‘refer a friend’ program, we will use the information you supply to contact these persons. Any mailings we provide to these persons will contain a method for them to opt out of receiving future mailings.

Security and Disclosure
We use security measures to protect against the loss, misuse, and alteration of the information under our control which is gathered from our Web sites. We store this information in a secure environment at our service provider. Spectrum Network Services personnel with access to this information have been advised of the importance of maintaining the confidentiality of such information and of using it only for the purposes described in this Privacy Policy.

To facilitate mailings to our customers, Spectrum Networks may provide the necessary mailing information to bonded third party contractors which will perform the mailing on our behalf.

Other than as expressly described in this Privacy Policy, we will not share, sell, or rent personally identifiable information with anyone outside of Spectrum Network Services, without your prior permission or unless ordered by a court of law. For purposes of this paragraph, “Spectrum Networks” means Spectrum Network Services Inc, its subsidiaries, and any successor to the assets or business of any such entities.

Spectrum Networks is not responsible for the privacy practices or the content of any other Web sites to which we link.

Notification of Privacy Policy Changes
Spectrum Networks may amend this Privacy Policy from time to time. If Spectrum Networks decides to make substantial changes in the way we use your personal information, we will post the changes on this page so that you always will know what information we collect, how it is used, and when and how it will be disclosed. Your use of any Spectrum Network web site following notice of such change will be deemed acceptance of the revised Privacy Policy, which may include application of the new policy to information provided prior to the date of such change.

Choice/Opt-Out and Updating Information
If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, then you may simply follow the opt-out procedure specified in such e-mail.

Contacting Us
If you have any questions about this Privacy Policy or this Web site, please contact us directly at:

info@spectrumnetworks.ca

Spectrum Networks Inc.
110 – 16 Fawcett Road
Coquitlam, BC V3K 6X9
Canada